Building an efficient logistics system is a must for most companies to succeed in the global fast changing economic parameters we live in. With all the competition faced nowadays, having a good and updated supply system will be a differential for a business of any kind.

This is why having a professional freight forwarder as part of your company’s structure can be the solution to fill in the missing gap and contribute as a differential when prospects are considering hiring your services.  In today’s post, we have listed 5 evidences that show you the ability that professional freight forwarders have to make all your business’ processes dynamic and standardized. Check it out!

1. Knowledge in logistics

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A professional freight forwarder will have all the understanding in the logistics field and the processes involved in it. They can guide you through customs clearance and what needs to be done in order to assure a successful and smooth transport. Forwarders’ knowledge will also allow them to present you the best solutions and efficiently handle the risks that might come along the way.

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2. Advanced resources

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Another benefit of hiring a freight forwarder is that they have state-of-the-art technologies that will optimize all of your company’s logistics matters. Some of them, such as modern online tracking outlets are indispensable to assure you that your goods are being handled safely and timely in order to meet your deadlines.

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3. Global reach

In the globalized world we live in today, companies are increasingly being required to have worldwide visibility through contacts and partnerships that are able to expand their reach. Professional freight forwarders are usually part of a network of connections around the globe, such as Twig Logistics Network. These platforms allow interaction between forwarders and international business generation, facilitating for your company in case a service is needed overseas.

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4. Professional certification

Freight forwarders should meet ISO 9000 international process quality certification standards. Besides that, there are many awards, programs, and organizations that they can be a part of and will certify how professional they are. By analyzing their background, you can have an idea of their experience in the market, sustainability, responsibility, and reliability.

At Twig Logistics Network, for example, we have our badges system, which allows members to see the main attributes of each forwarding agent, facilitating the interaction and motivating them to seek for more awards and recognition. These certifications will assure that you choose a good forwarder to represent your business’ logistics demands.

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5. Customer service

A good freight forwarder will be willing to do their best to attend their customers’ needs in a more personal way, adapting their solutions to the clients’ requirements. Door to door services, for example, will optimize your entire claim in one customer based solution. This personal touch attracts prospects and gives your company more credibility.

These are just a few examples of why having a professional freight forwarder to be in charge of doing proper logistics planning and executing will expand your company’s supply chain efficiency and flexibility.

Twig Logistics Network is composed of the most selected global forwarders around the globe! Learn more about our members by clicking here.

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